Employee Spotlight: Emma Beaumont

10 February 2022

Meet Emma Beaumont! Emma works in our Aquatrine team which looks after water and waste water assets on behalf of the Ministry of Defence (MoD). The team manages the operation and maintenance of these crucial sites, so the MoD can focus their resources and expertise on their key objective – defence.

Hi Emma! Tell us more about your role in Scottish Water Horizons?

I’m a Business Support Senior Co-ordinator for Project Aquatrine, responsible for managing and maintaining Security Clearance.

As you would imagine, it’s incredibly important that all employees and approved contractors who carry out work on MoD sites hold valid Security Clearance.  I also manage all of the calls logged with the Customer Engagement Centre relating to Aquatrine sites, including subsequent visits and work carried out.

Where did you come to SWH from?

I first joined Scottish Water in 2014 as a member of the Workplace Services team, where we made sure our offices and depots were safe, engaging places to work. I then moved to the Enabling Services Team who oversee the maintenance and statutory compliance of Scottish Water buildings. Before I joined the company, I spent 14 years working within the airline industry as a Ground Operations Supervisor!

How does your role in Aquatrine differ from other jobs you’ve done?

Throughout my career I’ve held mostly customer facing roles and have always enjoyed the challenge of resolving issues and finding more effective ways of working. There’s still a big element of this within my current role, but a lot of what we do revolves around operation and maintenance so I’m learning a lot about things like to pumps, panels, drainage and sewers! They do say every day’s a school day and I’m very fortunate to work within a team who are always happy to share their knowledge and answer my many questions!

What does a day in the life look like for you?

A lot of emailing! The Security Clearance side of my role requires a lot of correspondence to ensure clearances are applied for and renewed within the required timescales, so not a day goes by where I’m not pestering someone.

The reporting side of my role can take up a lot of time – contractually we have extremely stringent timescales and delivery deadlines to adhere to – so keeping on top of calls is incredibly important.  Throughout the week there may also be meetings with contractors, team catch-ups and the occasional audit.

What’s your favourite aspect of the role?

I enjoy the fast-paced environment – no two days are the same, and whilst it can come with its challenges there’s a great sense of satisfaction to see work completed and customer issues resolved. Being part of the Aquatrine Team has given me the opportunity to meet and collaborate with so many different teams across Scottish Water, as well as our contractors, giving me an insight into the work they do and the chance to meet lots of new people.

What’s something people might be surprised to learn about your role?

The Aquatrine Team is a relatively small group of knowledgeable and very dedicated folk, but we would not be able to carry out our role without the support of so many of our colleagues throughout Scottish Water. From Operations to Sampling and from Public Health to the Health and Safety team, the support we get from the rest of the business is invaluable to the effective operation of Army, Navy & RAF bases across the country.

The proof is in the pudding with the hard work that happens every day; our key performance indicators have improved year on year to being the best they’ve ever been during the 17 years we’ve been managing this contract – something we’re all really proud of!

What do you like to do in your free time?

I’m kept busy with my two boys and 11-month-old German Shepherd who manage to take up most of the free time I have, but I wouldn’t have it any other way!  I’m also an avid rugby fan and never miss a chance to see Scotland play.

One of Emma’s incredible holiday snaps, taken in Banff National Park in Alberta, Canada.

Where was your last holiday?

Like a lot of people, the last few years have given us the opportunity to explore a bit closer to home which has been great. Our last two trips took us to Inverness and a fantastic sun filled week just outside Oban last summer.

Before that my family has shared some amazing road trips touring around the USA and Canada – I’m really excited to plan a few more of those in the future!

If you could invite anyone to a dinner party, alive or dead, who it be and why?

Anyone who knows me knows a ‘Dinner Party’ might be off the menu as I do believe an ability to cook is required for this!?

If it’s being catered by someone else, I would have to invite musicians because I think they’d have some brilliant stories and could entertain us with the classics. My musical taste ranges from Rod Stewart to Frank Sinatra so I think it would be a really entertaining party!

Thanks Emma! You can find the whole Employee Spotlight series here.

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